Release Date: August 26th, 2026

The following list describes the features and improvements in this new version release:

• Enabled scrolling on Suppliers tab in Products to support lengthy supplier lists
• Fixed issue with buttons in the till losing focus when custom keyboard shortcuts were enabled
• Fixed issue with OPOS serial scanners installed using a Y cable, where “Product Not Found” message not appearing
• Fixed obscure issue that occurred when user sessions are enabled and the user was logged into multiple devices and also performed a close (Z-Report) without logging out of other devices
• Improved language on “Re-Sync Data” button to be “Get Cloud Data”
• Improved language relating to Packaging in products to use “Multipack” and “Units”
• Improved length of supplier email address to allow up to 250 characters
• Improved logic relating to Klaviyo customer sync to verify that Klaviyo and MyPOS Connect customer data match before sending the customer data up to Klaviyo with the sale from MyPOS Connect
• New MyPOS Connect installations will now install SQL 2025 LocalDB
• New option to unpack Multipacks regardless of stock
  • To enable, go to MyPOS Connect Back Office –> Company Options -> Products and Stock Settings -> Unpack multipacks into units regardless of stock on hand (default is On)

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Release Date: May 11, 2026

The following list describes the features and improvements in this new version release:

• • Added “Advanced Pricing Import” button in Back Office which supports importing multiple stores and multiple products on a single spreadsheet. Button must be enabled in User Groups before it will appear
  • Added new option for Cash Payment Limit. To set, MyPOS Connect Back Office –> Device options -> Device Options -> Cash Handling –> Cash Payment Limit.  Disabled by default
  • Added new security options to enable access to the Shopify Sync and Shopify Setup buttons in the back office which replace the older checkboxes under Back Office buttons
  • Cost in Transfers now applies the Company Option “Number of Decimal Places used for Supplier Costs ” to the Ordering tab
  • Fixed issue where currency exchange values were at times being incorrectly reported
  • Fixed issue where the sort order on a recalled receipt that contained customers discounts was not always correct
  • Fixed issue with Givex Plugin where options such as “Refund Not Allowed” at Givex was conflicting with user operation in MyPOS Connect
  • Fixed issues related to customer pricing when the company option “Promotions Active” was unchecked
  • Fixed label printing issue where labels not printing when the same product existed on multiple lines in the PO
  • Fixed issue that appeared when open priced product was sold and then discounted followed by the discount being removed – when these steps occurred, the originally entered price of the product was not recorded
  • Improved “Max Sale Quantity” feature in Products, to prevent, instead of just warn, when Max Sale Quantity limit exceeded
  • Improved on screen number pad to be more intuitive with regards to users pressing the Enter key
  • Improved product search in Purchase Orders to also search Supplier Product Code
  • Improved user experience in cases where Reason Codes was set as required, but no reason code existed
  • Improved various messages, button text and device options throughout MyPOS Connect to improve readability and understanding

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Release Date: February 2nd, 2026

The following list describes the features and improvements in this new version release:

• Added new option to lock Purchase Order and Transfer numbers.
  • To enable, MyPOS Connect Back Office –> Device Options -> Purchase Order and Transfer Options –> Purchase Order and Transfer Number Locked
• Added new option to include pennies with cash denominations.
  • To change, MyPOS Connect Back Office –> Device Options -> Device Options -> Open / Close Settings –> Include Pennies with Cash Denominations
• Added option to allow quantity changes on saved work orders and quotes.
  • To enable, MyPOS Connect Back Office –> Device Options -> Operational Settings –> Allow Quantity changes on saved Work Orders and Quotes
• Added option to prevent a user from modifying a price to be a negative value. The default of this new option is on.
  • To change, Company Options -> Operational Settings –> Prevent negative Price Overrides
• Added option to confirm before saving of work orders and quotes.
  • To enable, MyPOS Connect Back Office à Device Options -> Operational Settings –> Confirm Saving of Work Orders and Quotes
• Added a warning message when user attempts to deactivate or reset a device without first selecting a device.
• Added warning message when saving work order upon pick up of entire work order to inform the users that recent changes have been saved.
• Fixed issue where transfers out to supplier created via stock in limbo were using the weighted average cost instead of the supplier cost.
• Improved Age Restriction Prompt (Products) to additionally show “Must be born on or before [Day of week], [Month] [Day], [Year]”
• Improved cash denominations window by adding coin rolls and added support for Enter key and up/down arrows for easier navigation.
• Improved appearance of sales rep in the till by reducing font size.
• Added an option for built-in receipts to use the PC’s regional settings for currency. The default for this new option is ON.
  • To change, MyPOS Connect Back Office –> Company Options -> Receipt Settings –> Use PC’s regional settings for currency shown on built-in receipts

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Release Date: November 11th, 2025

The following list describes the features and improvements in this new version release:

• Resolved issue on work orders where a customer with a different price band was using the default price
• Resolved issue related to “Advanced Cash Up” where if device language was set to “fr-ca” the cash over/short is always showing up as 0.00
• Resolved issue related to costs not being updated correctly when unbundling a bundle
• Resolved issue where if refund mode was set to LASTITEM and reason codes were not required, the refund was not working
• Resolved issue where prices were being updated to current price when recalling a work order
• Resolved issue where the “Sale Price Wizard” at HQ was not pulling current prices from stores
• Resolved issue where when performing a manual refund of Barcode Price item, the value remained positive
• Resolved issue where when utilizing the “Enter Linked Product Mode” on a product that was also on promo, and a customer was linked to the transaction, the linked product was being removed

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Release Date: October 6th, 2025

The following list describes the features and improvements in this new version release:

Highlight: Added a new feature to put a transaction in the Till on hold.  The Hold feature will allow for saving of current receipt prior to payment and will print a hold chit (built in or custom).  IMPORTANT: Any on hold receipts that are not recalled on the same business day will be automatically purged.  On hold receipts do not impact inventory.  To setup:

• MyPOS Connect Back Office –> System Setup –> Device Options –> Till Button Setting (to add HOLD button)
• Also in Device Options –> Receipt Settings, two options “Receipt Print Hold” and “Receipt Print Invoice Hold” to control when the receipt prints and if using a custom Hold receipt; under Print Options –> “File Location For Custom Hold”

Highlight: New and improved color themes have been added. To modify a color theme:

• MyPOS Connect Back Office –> System Setup –> Device Options –> Device Identity –> Theme Color. Please note, “Save to Device” will save the change directly to the local device settings so, after a single restart of MyPOS Connect, the change will be active. However, “Save to Cloud” will require two restarts of the devices to take effect – the first restart will copy the setting into the local device settings file and after the second restart the change will be active

Highlight: Added an option to sort the MyPOS Connect back office buttons alphabetically. To enable:

• MyPOS Connect Back Office –> System Setup –> Device Options –> Back Office Settings –> Back Office Menu – Sort buttons alphabetically

Highlight: Added an option to use single color for the MyPOS Connect back office buttons. To enable:

• MyPOS Connect Back Office –> System Setup –> Device Options –> Back Office Settings –> Back Office Menu – Use single color for buttons

Highlight: Added “Update MyPOS Connect” button to perform “skipped” software update from the till.

Other Improvements:

• Added a new option in Customer Types and Customer under “Customer Discount Interactions” –> “Products with a sale price” called “Ignore sale price and add customer discount to regular price”
• Added a warning if a customer, who is being deleted has sales history
• Added additional receipt text indicating manually weighed products as per weights and measures recommendation
• Added confirmation along with float and expected cash information to the Bank Deposit prompt
• Added feature that will enable prompting to print time clock slips when clocking in or out. To enable:
  • MyPOS Connect Back Office –> System Setup –> Device options -> Operational Settings –> Time Clock: Print Slips
• Added logic to allow users to cancel out of forced password reset. User will be prompted again next time they attempt to log in
• Added logic to prevent Stock Count “count dates” from being set in the future
• Added logic to prevent deletion of a product that has been synced with Shopify until it is removed from Shopify
• Added logic to prevent setting Quantity Cancelled to a negative number on Purchase Orders and Transfers
• Added logic to prevent the changing of a transfer store on a closed transfer
• Added logic to prompt to revert to a recent local device settings back-up file if no settings file was found on start-up. A missing settings file is often the result of an unexpected computer shutdown while MyPOS Connect is open.
• Added logic to refund work order deposit function to support penny rounding on cash
• Added new feature to “Optimize LocalDB” to help improve speed in the till in cases where the localDB has become very large. To set up:
  • MyPOS Connect Back Office –> System Setup –> About –> Optimize Local DB. Note: The LocalDB SQL version can be verified on the About button under “LocalDB Version”. This information is also available in the till via the “About Till” button. The current version is SQL 2022.
• Added option to determine which comment field is shown on Quote and Work Order lookup grids. To setup:
  • MyPOS Connect Back Office –> Device Options –> Screen Setup –> “Order Grid Comment Column”
• Added option to prevent setting Stock Count “count dates” that are older than X days. To set the option:
  • MyPOS Connect Back Office –> System Setup –> Company options -> Product and Stock Settings –> Warn if any Stock Count dates are older than (x) days. Once set, each till must be restarted to activate the option change
• Added security option for manual tax changes (tax exempt) in the MyPOS Connect till. To enable:
  • MyPOS Connect Back Office –> Data Setup –> User Security Options –> Search “Tax Change”
• Added supplier prod code to multi selector product screen when a supplier is selected
• Added support to automatically unpack package quantity when package units are being decreased in Stock Adjustments. For instance, if you have 4 cases of soda (12 cans in each case) in stock and 1 can of soda in stock and you use stock adjustments to reduce inventory by 3 cans, your final inventory would be 3 cases of soda and 10 cans of soda
• Fixed issue relating to paying account balances with reward points when “Allow Points Payment To On Account” and “Exclude Tax from Rewards Redemption” were both on. The subtotal value displayed was incorrect
• Fixed issue where data collected through a plugin would not always be refreshed on the next transaction
• Fixed issue where date field was not saved after modification of a custom date field in the Quick Customer screen in the till
• Fixed issue where, in some cases, a reprint of a Z report misreported a previously posted cash deposit when the Advanced Cash Up was enabled
• Fixed issue with a type II promo when the customer discount option was off but the promotion was still applying the customer discount to the trigger item
• Fixed issue with customer discounts where discount was not applied if product was on sale and also on promo
• Improved number pad prompt to support overwriting highlighted text
• Improved receiving grids in Purchase Order and Transfers to support arrow, tab and enter key for navigation
• Improved the on-screen keyboard to support “tab” navigation, “caps lock” and “shift lock” modes
• Improved visibility of active tab in MyPOS Connect Back Office modules.

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.