POS System Update – What’s New in Release V8.4.20.50

Release Date: May 13th, 2025

The following list describes the features and improvements in this new version release:

  • Added new device option to support changing of Supplier Codes. It is recommended that you disable this option temporarily. To setup, go to:
    • MyPOS Connect Back Office –> System Setup –> Device Option –> Product and Stock Settings –> Supplier Code Locked
  • Added option to Update/Insert only on Customer Import
  • Fixed issue where warning message appeared after typing in the session code when trying to reprint a Z report
  • Fixed issue with Bag Prompt where bag was removed if the only item on the sale
  • Fixed issue with Purchase Orders and Transfers when changing a product on a line would not update the product code field
  • Improved “Costs Visible” security option to hide costs on Purchase Orders as well as transfers and in products. This inclusion can be overridden by new Company Option –> Purchase Order and Transfer Options –> Never Hide Costs on POs
  • Improved language on Advanced Cash Up and X/Z print out where applicable
  • Improved progress bar on Shopify Sync to provide more information
  • Improved promotions to contain individual settings relating to customer discount interactions. Promos will no longer be impacted by Company Option –> Pricing –> Disable Customer Discount For Non-Default Till Price
  • Improved speed of opening (loading) after pressing “Menu Layout” button

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

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POS System Update – What’s New in Release V8.4.20.30

Release Date: March 18th, 2025

The following list describes the features and improvements in this new version release:

  • Added a check to ensure that a new Style Code does not match a current product code or barcode
  • Added keyboard shortcuts ‘N’ and ‘P’ to Bag Prompt feature to select the “No bag” option
  • Added support for Klaviyo’s latest API revision (2025-01-15)
  • Fixed issue with Bag Prompt feature to ensure bags are added to Work Orders properly
  • Improved the “Back” function in the Till to remove previously applied customer discounts that were applied on Subtotal.  Customer discounts will be reapplied once Subtotal is pressed again
  • Improved Products “Web” tab to automatically check the “Upload image on next sync” when image is added or when filename changes
  • Improved Quick Customer in Till to remove all non-readable characters saved in text fields
  • Improved Reprint Last Receipt function to support Advanced Receipt Plugin
  • Improved transition from Offline to Online to ensure all data is uploaded before user can access the Advanced Cash Up screen
  • Improved User import function to offer import methods: “Insert new users only”, “Update existing and add new” or “Update existing users only”

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

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POS System Update – What’s New in Release V8.4.20.0

Release Date: January 21st, 2025

Here’s a list of improvements provided by this year’s first version release:

  • Added a duplicate check on Member # in Quick Customer screen
  • Added improved translations
  • Added new option to discount a tag-along product automatically. This option will support discounting a specific product when it is sold as a tag along.
    • To set up –> MyPOS Connect Back Office –> Data Setup –> Products –> Stock and Packing Tab –> Tag Along frame
  • Added new option to enable choosing between the Quick Customer layout or the Default Layout for Delivery Address. Default layout includes First Name, Last Name, Address, City, Province/State, Postal/Zip, Country, Phone Number.
    • To set up –> MyPOS Connect Back Office –> System Setup –> Device Options -> Customers -> Delivery Quick Customer Uses Default Layout
  • Added new option to support further discounting on Sale Prices. Default is OFF.
    • To set up –> MyPOS Connect Back Office –> Data Setup –> Discounts –> (Edit specific discount) –> Check the box “Apply Discount to Sale Price”
  • Added new option to warn when any financial value, entered into a prompted input box, exceeds a defined, maximum amount. This option can be used to prevent a product from being scanned as a payment amount, for example.
    • To set up –> MyPOS Connect Back Office –> System Setup –> Company Options –> Operational Settings –> Warn when dollar amount in prompted input exceeds value
  • Added security option to allow or disallow use of the Stock Query feature in the till.
    • To set up –> MyPOS Connect Back Office –> Data Setup –> User Security Options –>”Stock Query from Till”
  • Added the device’s SQL Local DB version to the “Devices Listing” report under “System Reports”
  • Fixed issue with Product Macro where discounts did not always visually align with discounted product
  • Fixed issue with Type II promotions where in some cases, the quantity of products discounted from the B list was greater than specified
  • Improved Inter-store Transfers to disallow deletion (transfer can be closed with no receiving, but no longer deleted)
  • Improved number key pad handling of decimal places to follow the rules of the Windows Regional setting (important for weighted products)
  • Improved purchase orders and transfers interface by adding line numbers
  • Improved purchase orders and transfers interface by moving to the last item added
  • Improved standard receipt to suppress regular price in cases where there has a been a price increase
  • Improved till function to refocus on PLU button after till report is run
  • Update Shopify Integration library to use latest version

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

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POS System Update – What’s New in Release V8.4.19.70

Release Date: October 28th, 2024

Thanks to one of our proactive customers and our product management team, we’re issuing an amendment to our latest release. Here are the release notes:

  • Fixed issue where plugin function button may fail to respond when last action was a selected product being removed from the till
  • Fixed issue where message “Index was outside the bounds of the array” appeared after importing products (just a nuisance, no actual problem)
  • Fixed issue with the Shopify product sync where message “Value cannot be null” occurred when option “Send Collections to Shopify” was enabled

 

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

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POS System Update – What’s New in Release V8.4.19.65

Release Date: October 23rd, 2024

A quick update to fix an issue with OPOS cash drawers:

  • Fixed issue with OPOS Cash Drawer related to claiming and releasing the device

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.19.60

Release Date: October 15th, 2024

Following are the release notes for this maintenance update for MyPOS Connect.

  • Fixed issue where Advanced Cash-Up was incorrectly reporting on applied deposits as new revenue
  • Improved Classifications to allow for removal of classification from products even if classification is a primary
  • Improved importing so that blank rows at the end of the file will no longer report as “Skipped Rows”
  • Improved messaging when saving Device options when no changes were made and user clicks “Save to Cloud”

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.19.50

Release Date: August 27th, 2024

Here’s the list of new features and improvements we’ve added to MyPOS Connect.

  • Added feature to support “Tag Along” products. Tag Along products are products that are sold automatically when another product is sold. For example, if a store sells sunglasses and also inventories the sunglass cases, then the sunglass case product can be added as a Tag Along product on the sunglasses. To set up:
    • MyPOS Connect Back Office –> Data Setup –> Products –> (edit a product) –> Stockand Packing –> Tag Along (add the tag along product)
  • Added logic to the manual reprint of Z report to check if the session has been closed
  • Added logic to warn user and prevent numeric values greater than 999,999,999
  • Added feature “Offline mode” to determine when MyPOS Connect has gone offline and improve speed of startup and till functioning when IP address has changed or when no internet is available. If till is in Offline mode, the user will see “Offline Mode” in the till screen. Once in Offline mode, all functions that require a cloud connection will stop functioning, instead of trying and timing out. The normal background sync of every 10 mins plus at the end of a sale will still be attempted and when successful, will automatically take the till out of offline mode. No user action is required.
  • Added feature to force offline mode. The use case for this feature would be situations where till is expected to be offline for a period of time and will prevent MyPOS Connect from attempting to connect to the cloud. To enable:
    • MyPOS Connect Back Office –> System Setup –> Device Options –> Till Button Settings –> Add an “OFFLINEMODE” button to one of the “Buttons – Sale Row X”.
  • Added option to check for blocked sales product on Subtotal instead of when the product is added to the till. Enabling this option will allow adding blocked sales products to Work Orders and Quotes. To modify this setting:
    • MyPOS Connect Back Office –> System Setup –> Company Options -> Operational Settings –> Prevent “Block Sales” products from being sold on Subtotal only
  • Added option to hide clock on login screen. To modify this setting:
    • MyPOS Connect Back Office –> System Setup –> Device Options -> Screen Setup –> Show clock on login screen
  • Added option to disallow using the Enter key to clear message boxes in the till. If this option is set to “Yes”, the Enter key or the Space Bar can be used to clear the message box. If this option is set to “No”, only the Space Bar can be used to clear the message box. In scanning environments, “No” is the recommended setting. To modify this setting:
    • MyPOS Connect Back Office –> System Setup –> Device Options -> Operational Settings –> Allow Enter keystroke on pop-up message boxes in the till
  • Added the ability to sort to the columns in the A/R “Select Receipts to Pay” screen
  • Fixed issue caused when importing to a Stock Count, PO or Transfer, from text file that contained an invalid quantity
  • Fixed issue where supplier exchange rate not being applied to POs when picked up immediately after another PO with no exchange rate
  • Improved “Receipts” lookup in the till by adding the option to search “This Till”, “This Store” and “All Stores” (where applicable)
  • Improved advanced cash up to display a simple number pad instead of full keyboard when entering closing amounts
  • Improved handling of voucher refunds to disallow refunds greater than the balance of the voucher
  • Provide change when there is a cash overpayment on a Work Orders deposit
  • Resolved issue where ‘-character was being replaced with a `-character when manually setting up a classification
  • Updated Shopify API version to latest version (2024-07)

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

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POS System Update – What’s New in Release V8.4.19.30

Release Date: June 11th, 2024

This month, we’ve made some useful updates, optimized performance and addressed a few issues in MyPOS Connect. Here’s the list of new features and improvements.

  • Added option to show Customer Company name to the Work Order and Quotes Lookup Grid. To enable:
    • MyPOS Connect Back Office –> System Setup –> Device Options –> Screen Setup –> Show Company Name on Work Order and Quote grids
  • Added grand total (of all payments) to window in Advanced Cash Up
  • Added new Program Function button type to link customer directly to a till button. Target function is LOADCUSTOMER followed by a space and then the customer code. For example: “LOADCUSTOMER 12345”
  • Added option to define default text in email body when emailing a purchase order. To setup:
    • MyPOS Connect Back Office –> System Setup –> Device Options -> Purchase Order and Transfer Options -> Default Text when Emailing a Purchase Order
  • Added option to show Supplier’s product code on PO receiving screen. To enable:
    • MyPOS Connect Back Office –> System Setup –> Device Options -> Purchase Order and Transfer Options -> Purchase Order Receiving Show Supplier Product Code
  • Added reorder point and restock level to Product Wizard
  • Added the ability to type in color codes, in addition to drop down select in Menu Layouts
  • Enabled on screen decimal entry, in addition to keyboard entry, for price override % prompt, change quantity prompt, and the exchange rate prompt in PO Screen (when enabled)
  • Fixed issue stock count import window where buttons were being cut off
  • Fixed issue where food tax not showing correctly when looking up a previous receipt
  • Improved Product Macro feature to cascade quantity adjustment. For example, if macro has 1 x ABC and 2 x DEF and the quantity of ABC is updated to 3, then DEF would become 6
  • Product import optimization added to further improve speed
  • Product import report improvements to Product – All (Export) to hide least used columns. We understand that users may require a version of this report that’s better suited to their needs. If that’s the case give us a call and we’ll create a customized version of the report.
  • Removed classifications linked to non-stock products in Purchase Order wizards list
  • Upgraded date controls and multi-select drop down menus
  • With user option “Exit to Windows” set off, users will be prevented from minimizing MyPOS Connect
  • With user option “Exit to Windows” set off for any user, exit button on login screen on startup will no longer be visible. This will not impact the Exit to Windows button in the till under Manager

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

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POS System Update – What’s New in Release V8.4.19.10

Release Date: February 26th, 2024

This month, we’ve added some useful enhancements and we’ve done a lot of work to optimize the performance of some popular management functions in MyPOS Connect. Here’s the list of new features and improvements.

  • Added check box on product search screen in till to limit search to description only. Last setting will be saved
  • Added cost column to grid in multi-selector for cost adjustments
  • Added date-based file backups of Settings.json file
  • Added OPOS support for USB Cash Drawers
  • Added prevention of unwanted key stroke combinations while in MyPOS Connect
  • Added the ability to set Payments (custom payments) as inactive
  • Added the word ‘VOID’ to built-in receipt when receipt is recalled for Void
  • Fixed issue where cash drawer not opening when Advanced Cash Up enabled
  • Fixed issue where clicking “Sync Now” when on the Products Web tab was not syncing the sale pricing where Price Band sale pricing was enabled
  • Fixed issue where type “A” discounts ($ not linked) were not recalled when performing a Refund All transaction
  • Fixed issue with Report button in Users setup where report was not functioning as expected
  • Improved speed when adding products through the multi selector for Purchase Orders, Transfers In, Transfers Out, Stock Count, Product Wizard, Cost Adjustments and Sale Price Wizard
  • Removed requirement where device settings under Device Identity (except Startup Menu) required the user to click “Save to Device” for the option to take effect. Note, this may affect the appearance of MyPOS Connect if cloud settings differ from the default.
  • Updated Shopify integration to use the latest Shopify API (no changes or action required)

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.19.0

Release Date: January 3rd, 2024

Since we didn’t want to interrupt your December selling season, this month’s release of MyPOS Connect is actually two months’ worth of product development. Here’s the list of new features and improvements.

  • Added feature to prompt for shopping bag(s) at the end of the sale. To enable, first, setup your bag products, (i.e. Small Shopping Bag, Large Shopping Bag and optionally a “No Bag” product). Next,
    • Back Office –> Device Options –> Bag Prompt –> Bag Prompt Enabled.
    • Fill in the Product Codes of the bag products you setup in the Bag Prompt Product 1, Bag Prompt Product 2 and Bag Prompt Product 3 options (if you need more bags, contact our support team). Optionally set a Product Code for the “No Bag Product Code” option. Users will be prompted to choose bags right before they pay their transactions
  • Added feature to support specifying quantity along with Product Code in Product Macros. To setup:
    • Create a product with product type “Program Function”, Target Function “PRODUCTMACRO”; Full Description (comma separated list of Product Codes with optional quantities). For example, “10200,5544,9876,9876” would sell Product 10200, followed by one of Product 5544 and then two of Product 9876. Specify quantities like this: 10200~1,5544~1,9876~2. If no “~” is specified, the Product Macro will continue to sell qty 1
  • Added language support for System Security Options
  • Added language support for table names listed in Refresh Local
  • Added menu with drop down options to the Default Customer Type option in Company Options
  • Added notes and status to Price Schedules search grid
  • Added option to automatically apply remaining credit to on account transactions when remaining credit is less than the entire transaction. To enable:
    • Back Office –> System Setup –> Device Options –> Operational Settings –> Automatically apply available credit from On Account
  • Added option to change the name of the “Manager” button in the till. Update in
    • Back Office –> System Setup –> Device Options –> Language -> Manager button label
  • Added option to enable the copy product function to work from the store in an enterprise setup. The default option prevents this behavior. To enable,
    • Back Office –> System Setup –> Company Options –> Allow Stores in a Multi-store environment to copy a product
  • Added option to require customer on refunds. To enable,
    • Back Office –> Device Options –> Customer –> Require customer on refund
  • Added option to set the logged in user as the default current user in the receipt filter in the till. To enable,
    • Back Office –> Device Options -> Receipt Settings -> Receipt Lookup User Filter defaults to current user
  • Added SQL LocalDB version information to “About Till” button in the till and “About” button in Back Office
  • Added tax group filter for multi-selector window when adding products in Product Wizard
  • Changed work order logic to prevent using reward points as deposits
  • Fixed issue in Menu Setup when target page isn’t set and move/resize attempted
  • Fixed issue where Price Band label is deleted and a customer with that Price Band is used in a transaction
  • Fixed issue where PLU button was no longer focused after picking sales rep from sales rep button
  • Fixed issue with incorrect calculation in the “Expected Value” printed on X/Z reports when Advanced Cash Up was enabled
  • Improved Advance Cash Up screen to auto-focus textbox on first row
  • Improved Advanced Cash Up warning messaging
  • Improved Customer setup by changing the “Active” checkbox to be an “Active” button
  • Improved grids in various back office areas including Products, Company, Customers, Promotions, Security Options, Tax Groups, User Groups
  • Improved location of “Exit” button on login screen to prevent it from being accidentally clicked
  • Klaviyo: Update to ensure all Customers, coming from MyPOS Connect, indicate their source as MyPOS Connect
  • Klaviyo: Fixed issue, after recent release from Klaviyo, where customer could not have a blank phone number
  • Shopify: Added new option to prevent sending Collections to Shopify. To setup, uncheck the following option:
    • Back Office –> System Setup –> Shopify Setup –> Send Collections to Shopify
  • Shopify: Added new method to invoke Shopify sale prices using a Price Band as an alternative to using promotions. To setup, first, name your price level:
    • Back Office –> System Setup –> Company Options –> Pricing.
    • Next, assign the Price Band as the sale price, Back Office –> System Setup –> Shopify Setup –> “Shopify Sale Price Source”.
    • Finally, update Shopify items with sale prices in the specified price band. Notes: Prices of $0.00 in the price band will disable the price. Once sale prices are set, you must perform a Shopify Sync
  • Till button: Added new till button to reprint Credit/Debit Card receipts. To deploy,
    • Back Office –> System Setup –> Device Options –> Till Button Settings –> Buttons – Sale Row ? –>  CARDRECEIPTS
  • Till button: Added new till buttons to reprint last (custom) receipt/invoice. To deploy,
    • Back Office –> System Setup –> Device Options –> Till Button Settings –> Buttons – Sale Row ? –>
    • Note: button label can also be updated in Back Office –> System Setup –> Company Options –> Language –> Reprint Last Custom Receipt/Invoice label
  • Till button: Added new till buttons to reprint last (standard) receipt. To deploy,
    • Back Office –> System Setup –> Device Options –> Till Button Settings –> Buttons – Sale Row ? –> REPRINTLAST
    • Note:  Button label can also be updated in Back Office –> System Setup –> Company Options –> Language –> Reprint Last Receipt label

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

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