POS System Update – What’s New in Release V8.4.17.70

Release Date: September 14th, 2022

  • Added new logic to improve responsiveness in the till (most noticeable on larger transactions)
  • Added Expired column to the Promotions grid
  • Added Tax Change Reason Codes so that, when enabled, users in the till will be prompted to select a reason from a pre-defined list
    • To setup, first, go to MyPOS Back Office –> Data Setup –> Reason Code and setup at least one Tax Change Reason Code. Next, in MyPOS Back Office –> System Settings –>  Device Options –> Operational Settings –> Reason Code for Tax Change must be enabled
    • The “Sales Tax Exemption” report, found under “Accounting Reports” will provide details on the exemptions
  • Added Exit button on login screen to allow users to exit (close) MyPOS Connect without logging in
    • This feature must be enabled in MyPOS Back Office –> System Settings –> Company Options –> Screen Settings –> Always Show Exit Button On Login Screen
  • Corrected issue where transfers out to supplier originating from “Stock in Limbo” were not setting Closed Date
  • Corrected issue with Shopify integration where a web product, formerly available in Shopify, was not found, the link to Shopify would not be reset in MyPOS Connect
  • Prevent users from typing a minus sign when declaring credit card amounts for refunds
  • Prevent users of lower security from seeing users with higher security in the back office (previously, only change disallowed)
  • Updated logic when importing products to prevent users from mapping supplier related fields without mapping the supplier that’s required
  • Updated Products “Description” field to be “Long Description” to improve clarity

If you have questions about any of these features, or you want to know how they might affect you, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

POS System Update – What’s New in Release V8.4.17.60

Release Date July 26th, 2022

  • Added function to Purchase Orders to allow adding of new products from handheld/text import
  • Added new feature to allow cloning of stock counts from stores or from HQ
  • Added new option to allow qty change on receipt for refunded products
    • Device Options –> Operational Settings –> Enable Quantity Change on Refunds from Receipt
  • Added option to show keyboard shortcuts
    • Device Options –> Till Button Settings –> Show Keyboard Shortcuts
  • Added profile option for Time Clock Report path to enable users to access a custom report from the Time Clock report button
    • Device Options –> Back Office Settings –> Report Path for Time Clock
  • Added profile option to suppress all data on the Z report
    • Device Options –> Open / Close Settings –> Z Read, suppress sales data on print out
  • Added ship to customer and company name to Transfer out search window for customer transfers
  • Added supplier product code and bin location to Purchase Order Quick Scan
  • Added till button for SCANTORECALL for direct scanning access to work orders or quotes
    • Device Options –> Till Button Settings –> Button Sale Row X
  • Added till button SCANRECEIPT for direct scanning access to recall a receipt
    • Device Options –> Till Button Settings –> Button Sale Row X
  • Added underline to button in focus (being clicked)
  • Corrected alignment issue on Custom Display buttons
  • Corrected issue when voiding a transaction with foreign currency converting amount back to local currency
  • Corrected issue where floats declared offline were not updating in the cloud when available
  • Corrected issue where user could accept partial payment on a work order using the integrated Credit/Debit and save as payments instead of as deposits
  • Corrected issue with refunding a deposit where value was overstated
  • Corrected issue with Ship to customer in Transfer Out where customer text displaying incorrectly
  • Corrected issue with Shopify integration where background Ids were not being reset when the product was deleted or not found
  • Corrected logic for fixed amount commission calculation which was not multiplying by quantity
  • Prevent auto logout while doing integrated payments
  • Prevent removing of customer from receipt when refunding, but allow adding a customer if there wasn’t already one.
  • Updated logic when to prevent setting the same classification to multiple levels when editing classifications in Products on screen
  • Updated sorting on supplier drop-down on Purchase Orders to sort by name

If you have questions about any of these features, or you want to know how they might affect you, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

POS System Update – What’s New in Release V8.4.17.40

What’s New in Release 8.4.17.40 – Release Date May 25th, 2022

New Feature: Product Wizard allows users to make on-the-fly price and tax changes. First, you must enable Product Wizard in “User Groups” (Back Office Buttons) to see the new “Product Wizard” button. Once enabled, you’ll find the “Product Wizard” button in Back Office –> Management Tasks.

New Feature: Price Schedules now support “Ending Digits” (also available in “Product Wizard”). This feature will assist in setting new prices to end in either one or two digits of your choice. For instance, if you want the new prices to end in 99 ($25.99, $118.99 etc.) or you want all your prices to end in 5 ($10.85, $25.35, $125.25 etc.). From within either Price Schedules or Product Wizard, highlight the price you’d like to change and right click and choose “Formula”.  Set your formula and then optionally choose to apply one or two ending digits.

New Feature: Keyboard Shortcuts for buttons. In the POS, users can now add keyboard shortcuts for “Sale” buttons, “Payment” buttons, “Credit Card” buttons by assigning a letter to the key which can be used in the till by pressing CTRL + (the assigned letter). Assignments are made in Back Office –> System Setup –> Device Options –> Till Button Settings –> Buttons. Simply add “^” followed by the letter you’d like to assign after the button name. For example, if you have the button “PICKCUSTOMER” and would like the shortcut to be CTRL-C, then you would update it to read “PICKCUSTOMER^C”

A few notes:

  • The shortcut for the Cash button is CTRL-Space Bar
  • If you are assigning Credit card or Cheque/Check buttons, disable “Show Image on Card Payment Button” and/or “Show Image on Cheque/Check Button”.  Disable “Show Image on Cash Button” to see “^Spacebar” on the Cash button
  • Letters can be reused in different areas.  For instance, you can assign “C” to “PICKCUSTOMER” and to “CREDITCARD” because they are in different button areas.  Buttons in the same area (Sales, Payments or Credit Cards) must be unique. In the case of a duplicate, only one button could be accessed.
  • The “shortcut” key will be displayed on the button in the till.

Improved Feature: When using the “Sales Rep” button, user will be prompted to add sales rep to all items in the sale.

If you have questions about any of these features, or you want to know how they might affect you, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

POS System Update – What’s New in Release V8.4.17.30

What’s New in Release 8.4.17.30 – Release Date April 27, 2022

  • Added “Apply Schedule Now” button to Price Schedules
  • Added new option to prompt for Sales Reps when adding Products; or on the Transaction when Subtotal is pressed. Now, users can choose between the two options by navigating to:
    • Back Office –> System Setup –> Device Options –> Operational Setting
      • Require Sales Rep on Transactions
      • Require Sales Rep when adding products
  • Added new security option to allow users to “Save to Device” while preventing “Save to Cloud” in Device Options:
    • Back Office –> Data Setup –> Security Options –> “Save Device Options to Cloud”
  • Added option on import for Purchase Orders or Transfers to add or replace quantities
  • Fixed issue where auto log off feature was not fully logging out in cases where user left the till in mid transaction
  • Fixed issue when importing to PO from text file or handheld device would double quantities if product code matched barcode
  • Fixed issue where touch screen keyboard in till was hidden if Customers in were being edited in “Full Customer” mode
  • Improved Shopify connection to better recover when internet disruptions occur
  • Re-built Constant Contact Integration to support their new authorization methods
  • Updated product search grids to show the default price defined in Company options instead of always showing price 01

If you have questions about any of these features, or you want to know how they might affect you, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

POS System Update – What’s New in Release V8.4.17.20

What’s New in Release Version 8.4.17.20 – Release Date Mar 28, 2022

  • Added new Auto Log Off feature when till is idle
    • MyPOS Back Office –> System Settings –> Device Options –> Device Security   –> Auto log out of till after (x) minutes of inactivity
  • Added new device option “Require customer – prompt on subtotal”
    • If you want to require a customer, we recommend using either “Require customer – prompt on subtotal” or “Require customer – prompt after every product”
    •  MyPOS Back Office –> System Settings –> Device Options –> Customers –> Require customer…
  • Added new feature where a till button can list a group of products based on their classification
    • Create a new product where Product Type = Program Function and Target Function = CLASSIFICATION ClassificationCodeHere. Once created, add the new “product” to a button on any Menu Layout (Touchscreen)
  • Added new field for labels to print the product code as a barcode. Currently, only the product barcode field prints
    • This option will benefit users who have shorter product codes than Barcodes by improving scan-ability. To change from using the barcode field to the product code field, edit your label and change this:
      • Begin BARCODE
      • Begin PRODUCTCODE
    • Also, if you don’t already have the following line Value = “Code128”, it is recommended that you add it to the text block. For example:
      • Begin PRODUCTCODE Object1
      • Value = “Code128”
      • Left = ?
      • Top = ?
      • Width = ?
      • Height = ?
      • Align = ?
      • End Object1
  • Added new grid option to show company name in work order lookup grid
    • MyPOS Back Office –> System Settings –> Device Options –> Screen Setup –> Show Company Name on Work Order grid.  Once enabled, the new column will show up at the end of the work order lookup grid but can be resized and dragged to any location
  • Added new grid option to show first and last name separately in customer search
    • MyPOS Back Office –> System Settings –> Company Options –> Search Settings –> “Customer search show first and last name columns”. Once enabled, the new columns will show up at the end of the customer search grid but can be resized and dragged to any location
  • Added option to disable the onscreen keyboard after a double click
    • MyPOS Back Office –> System Settings –> Device Options –> Screen Setup –> Prevent on-screen keyboard when double-clicking text box
  • Added option to disable the onscreen keyboard after tapping a touchscreen
    • MyPOS Back Office –> System Settings –> Device Options –> Screen Setup –> Prevent on-screen keyboard when touching text box from touch screen
  • Fixed issue where adding products that have packaging settings would not always repack in the correct unit types when cancelling a transaction
  • Fixed issue with discount notes not being copied to products picked up on a partial Work Order
  • Improved till usability if “Sales Rep Required” option is on
    • Old behaviour would prevent user from adding an item to a transaction if no Sales Rep was assigned.
    • New behaviour warns user that Sales Rep is required when adding products to the till but allows them to continue. Prevents payment of the sale if any products are missing a sales rep.
  • Improved visibility of text box being edited with on-screen keyboard by adding a yellow background
  • Shopify integration improvements to support Shopify’s future connection methods

If you have questions about any of these features, or you want to know how they might affect you, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

POS System Update – What’s New in Release V8.4.17.0

What’s New in Release Version 8.4.17.0 – Release Date Feb 15, 2022

  • Added new feature – Price Schedules
    • MyPOS Connect Back Office –> Data Setup –> Price Schedules
    • Price schedules are used to make price changes. (Example: July 1 Price Increase on all Widgets)
    • Prices update overnight automatically for price schedules with the status of “Firm”
    • Price schedule Status of In Progress will not activate
    • Price schedule Status of Firm will activate
    • All active price bands can be updated
    • Blank prices in the grid will be ignored
  • Corrected cost on products refunded from original receipt to reflect the original cost
  • Corrected issue with copy promotions feature
  • Corrected issue where discount note not updating on-screen when quantity changed
  • Corrected issue where discount savings not calculating correctly on-screen in some conditions
  • Corrected issue with zero value cost adjustments being created unnecessarily when cost cell was clicked on Store Prices grid in MyPOS Connect HQ
  • Enhanced password settings
    • Added support for alpha-numeric passwords
    • Company Options –> System Settings –> Password – Complex password required
    • Company Options –> System Settings –> Password – Password – Expires in (x) days
  • Improved “Copy” function on products to limit the descriptions copied to Long Description
  • Improved “Copy” function on users to copy only settings and not names
  • Improved MyPOS Connect to automatically attempt to fix corrupted settings file caused by computer restart when MyPOS Connect is updating the settings file
  • Improved Shopify Sync and added option “Product Image is Default on Shopify”. Check this box on to make the image sent from MyPOS Connect be the first image on the display
  • Improved Shopify Sync from Products page to only upload an image when “Upload Image on next sync” is checked on
  • Improved support for importing text files by showing a list of products not found
  • Improved support for importing text files by providing more details on errors
  • Inter-Store Transfers – added message when a user attempts to add products to an inter-store transfer out
  • Inter-Store Transfers – added new options
    • Company Options –> Purchase Order and Transfer Options –> Allow products to be added to a firm inter-store transfer in
    • Company Options –> Purchase Order and Transfer Options –> Allow products to be added to an auto-created transfer out

If you have questions about any of these features, or you want to know how they might affect you, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

 

Retail POS System Update – What’s New in Release V8.4.16.95

Release date: December 14th, 2021

  • Added ability to remove barcode in Additional Barcode import
    • New import column called “Remove Barcode” set to “Yes”, “Y” or “True” to remove, instead of add, a barcode
  • Added cash drawer kick option to custom payment methods
    • Data Setup –> Payment Methods –> (select payment) –> Kick Cash Drawer
  • Added button to deactivate Stores under “Store Setup” which removes store from wizards and drop-down lists within MyPOS Connect
  • Added options to enable/prevent auto-fill in Full Description and Notes from Long Description
    • Device Options –> Product and Stock Settings –> Save Full Description as Long Description if blank (Default is checked on)
    • Device Options –> Product and Stock Settings –> Save Notes as Long Description if blank (Default is checked on)
  • Added PDF button beside Print Receipt (Reprint) under “Receipts” in the till.
    • Device Options –> Till Button Settings –> Show Direct-to-PDF Print buttons
  • Added sale type feature to allow any sale to be declare one of four sale types. To enable the feature, you must:
    • Set Device Options –> Operational Settings –> Default Sale Type
    • Then, set at least one name under Company Options –> Operational Settings –> Sale Type 1 Name (Sale Type 2 Name, Sale Type 3 Name, Sale Type 4 Name)
    • Lastly, set Device Options –> Till Button Settings, add “SALETYPESHIFT” to either Sale Button rows or Top Left of Screen Button Row 1
  • Fixed issue with cash drawer not kicking when cash is not the final tender
  • Fixed display issue which affected amount due when specific promotions types were active and the option to calculate on subtotal was checked on
  • Fixed issue where Company Options –> Operational Settings –> “Posty Note Change” option was being ignored if disabled
  • Implemented Alternate Invoice Print buttons are now hidden when saving work orders or quotes
  • Implemented new Products field to prevent quantity change in the till
    • Products –> Stock and Packing tab –> Prevent Qty change in Till
  • Modified Shopify Sync button “Update Committed” to update Shopify’s Quantity available to reflect any removals
  • Renamed “Barcode Alternates” to “Additional Barcodes”

If you would like more information on any of these features, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

 

POS System Update – What’s New in Release V8.4.16.80

Release date: November 2nd, 2021

  • Added check when adding a new Product to a Style for Shopify to ensure Product is not already sync’d to the web as an individual product
  • Added feature to set Sales Reps to specific store or all stores (found on the “General tab”)
  • Added new button to Work Order payments, to support deposit refunds using a different payment than the payment originally used
  • Added separate footer notes options for Work Orders and Quotes
    • MyPOS Connect Back Office –> Data Setup –> Printing
  • Added the “Printing” button in MyPOS Connect Back Office to Headquarters to enable editing of receipt footers from Headquarters as well as from stores
  • Added till feature that changes the Comment button label to a bold font when a comment exists
  • In Promotions set-up in Back office, when using Multi-Product Selector, the messaging is improved when adding a Product that is already used in another Promotion

If you would like more information on any of these features, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

 

POS System Update – What’s New in Release 8.4.16.60

Release date: September 8th, 2021

  • Added feature on Quick Customer screen where user will be prompted to use existing customer if user attempts to setup new customer with matching email
  • Added feature to automatically back up settings file after successful startup
  • Added new device option for a custom cash drawer kick using ESC codes
  • Added option to use Image URL instead of embedded images (Company Options –> Products and Stock Settings –> Product Image Method)
  • Added cost (unit price) to receiving tab on Transfers In (from other)
  • Added support for Klaviyo’s new SMS Consent rules
  • Changed product price in HQ to show maximum price of product from active stores only
  • Improved handling of out-of-sync session or receipt code to automatically fix and restart after informing user
  • Improved visibility of selected items in till

If you would like more information on any of these features, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

 

POS System Update – What’s New in Release V8.4.16.30

What’s New in Release V8.4.16.30 – Release date: July 14th, 2021

  • Improved the “Selector” function found on POs, Transfers, Sale Item Wizard, etc. to allow for multi-word search and also a selection of classifications by level
  • Updated cost field in Products to show two decimal places by default (e.g. $9.00) but show up to four decimal places when used (e.g. $7.258 or $8.4525)
  • Fixed issue where the PO and Transfers print window moves behind the print screen
  • Fixed issue where multiple charges to a customer account would permit values beyond the preset credit limit

If you would like more information on any of these features, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.