Tri-City Retail Systems is proud to announce that we have been named in the FrontRunners 2021 edition of the Software Advice Buyers Guide.
Industry-leading business software advocate and research platform, Software Advice, has just named MyPOS Connect as a leading Retail POS System in their 2021 buyer’s guide report following up from its top position in 2020. MyPOS Connect showed up in the #1 position for Customer Satisfaction and we are especially proud of that designation.
In the chart below, the ideal positions are toward the upper right quadrant, which highlights the industry leaders in Customer Satisfaction and Software Usability. This year we have created space between us and the next software. There was quite a shake-up this year.
In order to be included for consideration in the above chart, there are a series of requirements that each software product must meet. Each axis is based on a cumulative score, as outlined below:
- Customer Satisfaction is based on end-user ratings and feedback provided to Software Advice
- 25% – Value for Money
- 25% – Likelihood to Recommend
- 50% – Customer Support
- Usability is based on user feedback from a 24-month analysis period.
- 50% – Functionality
- 50% – Ease-of-Use
Software Advice is the leading online service for businesses navigating the software selection process. Advisors provide free, personalized software recommendations, helping companies of all sizes find products that meet their business needs. Software Advice also features objective research by industry experts and reviews from validated users, saving buyers time and resources.
Software Advice is a division of the Gartner Group, a giant in the enterprise customer experience management software research market. Gartner also provides software selection and consulting advice for all types of business systems.
Read the complete report here: https://www.softwareadvice.com/retail/#buyers-guide
Learn more about Software Advice here: https://www.softwareadvice.com/
FrontRunners constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of nor constitute an endorsement by, Software Advice or its affiliates.