MyPOS Connect Release Notes Archives - Page 2 of 4

POS System Update – What’s New in Release V8.4.19.50

August 27, 2024

Release Date: August 27th, 2024

Here’s the list of new features and improvements we’ve added to MyPOS Connect.

Added feature to support “Tag Along” products. Tag Along products are products that are sold automatically when another product is sold. For example, if a store sells sunglasses and also inventories the sunglass cases, then the sunglass case product can be added as a Tag Along product on the sunglasses. To set up:
- MyPOS Connect Back Office –> Data Setup –> Products –> (edit a product) –> Stockand Packing –> Tag Along (add the tag along product)
Added logic to the manual reprint of Z report to check if the session has been closed
Added logic to warn user and prevent numeric values greater than 999,999,999
Added feature “Offline mode” to determine when MyPOS Connect has gone offline and improve speed of startup and till functioning when IP address has changed or when no internet is available. If till is in Offline mode, the user will see “Offline Mode” in the till screen. Once in Offline mode, all functions that require a cloud connection will stop functioning, instead of trying and timing out. The normal background sync of every 10 mins plus at the end of a sale will still be attempted and when successful, will automatically take the till out of offline mode. No user action is required.
Added feature to force offline mode. The use case for this feature would be situations where till is expected to be offline for a period of time and will prevent MyPOS Connect from attempting to connect to the cloud. To enable:
- MyPOS Connect Back Office –> System Setup –> Device Options –> Till Button Settings –> Add an “OFFLINEMODE” button to one of the “Buttons – Sale Row X”.
Added option to check for blocked sales product on Subtotal instead of when the product is added to the till. Enabling this option will allow adding blocked sales products to Work Orders and Quotes. To modify this setting:
- MyPOS Connect Back Office –> System Setup –> Company Options -> Operational Settings –> Prevent “Block Sales” products from being sold on Subtotal only
Added option to hide clock on login screen. To modify this setting:
- MyPOS Connect Back Office –> System Setup –> Device Options -> Screen Setup –> Show clock on login screen
Added option to disallow using the Enter key to clear message boxes in the till. If this option is set to “Yes”, the Enter key or the Space Bar can be used to clear the message box. If this option is set to “No”, only the Space Bar can be used to clear the message box. In scanning environments, “No” is the recommended setting. To modify this setting:
- MyPOS Connect Back Office –> System Setup –> Device Options -> Operational Settings –> Allow Enter keystroke on pop-up message boxes in the till
Added the ability to sort to the columns in the A/R “Select Receipts to Pay” screen
Fixed issue caused when importing to a Stock Count, PO or Transfer, from text file that contained an invalid quantity
Fixed issue where supplier exchange rate not being applied to POs when picked up immediately after another PO with no exchange rate
Improved “Receipts” lookup in the till by adding the option to search “This Till”, “This Store” and “All Stores” (where applicable)
Improved advanced cash up to display a simple number pad instead of full keyboard when entering closing amounts
Improved handling of voucher refunds to disallow refunds greater than the balance of the voucher
Provide change when there is a cash overpayment on a Work Orders deposit
Resolved issue where ‘-character was being replaced with a `-character when manually setting up a classification
Updated Shopify API version to latest version (2024-07)

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

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POS System Update – What’s New in Release V8.4.19.30

June 11, 2024

Release Date: June 11th, 2024

This month, we’ve made some useful updates, optimized performance and addressed a few issues in MyPOS Connect. Here’s the list of new features and improvements.

Added option to show Customer Company name to the Work Order and Quotes Lookup Grid. To enable:
- MyPOS Connect Back Office –> System Setup –> Device Options –> Screen Setup –> Show Company Name on Work Order and Quote grids
Added grand total (of all payments) to window in Advanced Cash Up
Added new Program Function button type to link customer directly to a till button. Target function is LOADCUSTOMER followed by a space and then the customer code. For example: “LOADCUSTOMER 12345”
Added option to define default text in email body when emailing a purchase order. To setup:
- MyPOS Connect Back Office –> System Setup –> Device Options -> Purchase Order and Transfer Options -> Default Text when Emailing a Purchase Order
Added option to show Supplier’s product code on PO receiving screen. To enable:
- MyPOS Connect Back Office –> System Setup –> Device Options -> Purchase Order and Transfer Options -> Purchase Order Receiving Show Supplier Product Code
Added reorder point and restock level to Product Wizard
Added the ability to type in color codes, in addition to drop down select in Menu Layouts
Enabled on screen decimal entry, in addition to keyboard entry, for price override % prompt, change quantity prompt, and the exchange rate prompt in PO Screen (when enabled)
Fixed issue stock count import window where buttons were being cut off
Fixed issue where food tax not showing correctly when looking up a previous receipt
Improved Product Macro feature to cascade quantity adjustment. For example, if macro has 1 x ABC and 2 x DEF and the quantity of ABC is updated to 3, then DEF would become 6
Product import optimization added to further improve speed
Product import report improvements to Product – All (Export) to hide least used columns. We understand that users may require a version of this report that’s better suited to their needs. If that’s the case give us a call and we’ll create a customized version of the report.
Removed classifications linked to non-stock products in Purchase Order wizards list
Upgraded date controls and multi-select drop down menus
With user option “Exit to Windows” set off, users will be prevented from minimizing MyPOS Connect
With user option “Exit to Windows” set off for any user, exit button on login screen on startup will no longer be visible. This will not impact the Exit to Windows button in the till under Manager

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.19.10

February 26, 2024

Release Date: February 26th, 2024

This month, we’ve added some useful enhancements and we’ve done a lot of work to optimize the performance of some popular management functions in MyPOS Connect. Here’s the list of new features and improvements.

Added check box on product search screen in till to limit search to description only. Last setting will be saved
Added cost column to grid in multi-selector for cost adjustments
Added date-based file backups of Settings.json file
Added OPOS support for USB Cash Drawers
Added prevention of unwanted key stroke combinations while in MyPOS Connect
Added the ability to set Payments (custom payments) as inactive
Added the word ‘VOID’ to built-in receipt when receipt is recalled for Void
Fixed issue where cash drawer not opening when Advanced Cash Up enabled
Fixed issue where clicking “Sync Now” when on the Products Web tab was not syncing the sale pricing where Price Band sale pricing was enabled
Fixed issue where type “A” discounts ($ not linked) were not recalled when performing a Refund All transaction
Fixed issue with Report button in Users setup where report was not functioning as expected
Improved speed when adding products through the multi selector for Purchase Orders, Transfers In, Transfers Out, Stock Count, Product Wizard, Cost Adjustments and Sale Price Wizard
Removed requirement where device settings under Device Identity (except Startup Menu) required the user to click “Save to Device” for the option to take effect. Note, this may affect the appearance of MyPOS Connect if cloud settings differ from the default.
Updated Shopify integration to use the latest Shopify API (no changes or action required)

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.19.0

January 3, 2024

Release Date: January 3rd, 2024

Since we didn’t want to interrupt your December selling season, this month’s release of MyPOS Connect is actually two months’ worth of product development. Here’s the list of new features and improvements.

Added feature to prompt for shopping bag(s) at the end of the sale. To enable, first, setup your bag products, (i.e. Small Shopping Bag, Large Shopping Bag and optionally a “No Bag” product). Next,
- Back Office –> Device Options –> Bag Prompt –> Bag Prompt Enabled.
- Fill in the Product Codes of the bag products you setup in the Bag Prompt Product 1, Bag Prompt Product 2 and Bag Prompt Product 3 options (if you need more bags, contact our support team). Optionally set a Product Code for the “No Bag Product Code” option. Users will be prompted to choose bags right before they pay their transactions
Added feature to support specifying quantity along with Product Code in Product Macros. To setup:
- Create a product with product type “Program Function”, Target Function “PRODUCTMACRO”; Full Description (comma separated list of Product Codes with optional quantities). For example, “10200,5544,9876,9876” would sell Product 10200, followed by one of Product 5544 and then two of Product 9876. Specify quantities like this: 10200~1,5544~1,9876~2. If no “~” is specified, the Product Macro will continue to sell qty 1
Added language support for System Security Options
Added language support for table names listed in Refresh Local
Added menu with drop down options to the Default Customer Type option in Company Options
Added notes and status to Price Schedules search grid
Added option to automatically apply remaining credit to on account transactions when remaining credit is less than the entire transaction. To enable:
- Back Office –> System Setup –> Device Options –> Operational Settings –> Automatically apply available credit from On Account
Added option to change the name of the “Manager” button in the till. Update in
- Back Office –> System Setup –> Device Options –> Language -> Manager button label
Added option to enable the copy product function to work from the store in an enterprise setup. The default option prevents this behavior. To enable,
- Back Office –> System Setup –> Company Options –> Allow Stores in a Multi-store environment to copy a product
Added option to require customer on refunds. To enable,
- Back Office –> Device Options –> Customer –> Require customer on refund
Added option to set the logged in user as the default current user in the receipt filter in the till. To enable,
- Back Office –> Device Options -> Receipt Settings -> Receipt Lookup User Filter defaults to current user
Added SQL LocalDB version information to “About Till” button in the till and “About” button in Back Office
Added tax group filter for multi-selector window when adding products in Product Wizard
Changed work order logic to prevent using reward points as deposits
Fixed issue in Menu Setup when target page isn’t set and move/resize attempted
Fixed issue where Price Band label is deleted and a customer with that Price Band is used in a transaction
Fixed issue where PLU button was no longer focused after picking sales rep from sales rep button
Fixed issue with incorrect calculation in the “Expected Value” printed on X/Z reports when Advanced Cash Up was enabled
Improved Advance Cash Up screen to auto-focus textbox on first row
Improved Advanced Cash Up warning messaging
Improved Customer setup by changing the “Active” checkbox to be an “Active” button
Improved grids in various back office areas including Products, Company, Customers, Promotions, Security Options, Tax Groups, User Groups
Improved location of “Exit” button on login screen to prevent it from being accidentally clicked
Klaviyo: Update to ensure all Customers, coming from MyPOS Connect, indicate their source as MyPOS Connect
Klaviyo: Fixed issue, after recent release from Klaviyo, where customer could not have a blank phone number
Shopify: Added new option to prevent sending Collections to Shopify. To setup, uncheck the following option:
- Back Office –> System Setup –> Shopify Setup –> Send Collections to Shopify
Shopify: Added new method to invoke Shopify sale prices using a Price Band as an alternative to using promotions. To setup, first, name your price level:
- Back Office –> System Setup –> Company Options –> Pricing.
- Next, assign the Price Band as the sale price, Back Office –> System Setup –> Shopify Setup –> “Shopify Sale Price Source”.
- Finally, update Shopify items with sale prices in the specified price band. Notes: Prices of $0.00 in the price band will disable the price. Once sale prices are set, you must perform a Shopify Sync
Till button: Added new till button to reprint Credit/Debit Card receipts. To deploy,
- Back Office –> System Setup –> Device Options –> Till Button Settings –> Buttons – Sale Row ? –> CARDRECEIPTS
Till button: Added new till buttons to reprint last (custom) receipt/invoice. To deploy,
- Back Office –> System Setup –> Device Options –> Till Button Settings –> Buttons – Sale Row ? –>
- Note: button label can also be updated in Back Office –> System Setup –> Company Options –> Language –> Reprint Last Custom Receipt/Invoice label
Till button: Added new till buttons to reprint last (standard) receipt. To deploy,
- Back Office –> System Setup –> Device Options –> Till Button Settings –> Buttons – Sale Row ? –> REPRINTLAST
- Note: Button label can also be updated in Back Office –> System Setup –> Company Options –> Language –> Reprint Last Receipt label

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.18.80

October 18, 2023

Release Date: October 18th, 2023

The following list describes the new features of this release of MyPOS Connect – brought to you by our hard-working product development team at Tri-City Retails Systems.

Added new feature to allow for Purchase Order, Transfers In, Transfers Out and Stock Count buttons in the till.
- To setup, MyPOS Back Office –> System Setup –> Device Options –> Till Button Settings –> Stock Functions for Till Enabled.
- Must also enable the Purchase Orders, Transfers In, Transfers Out and/or Stock Counts in “User Groups” (Back Office Permissions) for user groups that should have access from the till.
- Window size is based on Device Options –> Screen Setup –> Pop-up Window Size Percentage
- If Purchase Order, Transfer or Stock Count window is minimized to allow performing of a sale, simply click the button under Manager to maximize the window
Added new option to “Always prompt for customer discount”. With the option off (current behaviour), prompt will only appear when Subtotal is pressed and other discounts exist. With the option on, prompt will appear every time Subtotal is pressed.
- To setup, MyPOS Back Office –> System Setup –> Company Option –> Pricing –> Always prompt for Customer Discount.
Added new option to hide the amount on the Over/Short message box.
- To setup, MyPOS Back Office –> System Setup –> Device Options –> Open / Close Settings –> Cash Up Hide Over/Short value on message box
Added new option to hide/show sales reps on built-in receipt print.
- To enable/disable, go to MyPOS Back Office –> System Setup –> Device Options –> Receipt Settings –> Receipt Show Sales Rep
Added support for languages in Company and Device Options
Fixed issue that occurred with email receipts when auto log out of till was enabled and user did not respond to the email prompt
Fixed issue where MyPOS Language not using PCs regional settings
Fixed issue where Till Buttons showing underscores as blanks
Improved new store “Wizard” to allow user to map taxes for new store
Improved consistency with CRM Klaviyo integration to send subscription status every time customer record is updated for any reason
Improved date field in Receipts button in till to automatically display the calendar when clicked or touched
Optimized Stock Count UI for low resolution monitors

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.18.70

September 5, 2023

Release Date: September 5th, 2023

The following list describes the new features of this release of MyPOS Connect – brought to you by our hard-working product development team at Tri-City Retails Systems.

Added function to “Transfers In” to support import of new products from handheld/text import
Added logic to label formats to remove $ or other currency symbol from price fields.
- To remove currency symbol from currency add “FormatAsCurrency=0” to the text block for PRICE01 or any other price field
Added new option for the “Refresh Local” to use “Bulk Copy” method to insert records to improve speed.
- To setup go to MyPOS Connect Back Office –> System Setup –> Device Options –> System Settings (Folder) –> Refresh Local Use Bulk Copy
Added new option to allow/disallow deleting of users. Default is “Not Allowed” (Users should only be deleted once you no longer want to see them on reports).
- To setup go to MyPOS Connect Back Office –> Data Setup –> User Security Options –> Delete User
Fixed issue with daily sync check to only be active when system is online
Improved Advanced Cash Up feature to check individual payment amounts as well as overall totals when over/short threshold is setup, remember previously declared values and show over/short for each payment on the X/Z reads
Improved logic in “Users” and “User Groups” to only show and allow edit of users or user groups with a lower security level than the logged in user.
Improved memory usage relating to Microsoft’s RDLs (Report Definition Language) used for reports and custom receipts, invoices, workorders and quotes.
Improved speed relating to syncing when going into the MyPOS Connect Back Office from the till
Updated MyPOS Connect installation to install SQL LocalDB 2022 (upgraded from 2019)

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.18.50

July 11, 2023

Release Date: July 11th, 2023

We’ve been listening to our customers. The following new features of MyPOS Connect were requested by customers who sent in their suggestions to wishlist@tricityretail.com.

This new feature allows users to reconcile any payments aside from Cash. When enabled, and the X or Z is performed, additional payment types can be declared and reconciled. Over/Short will be evaluated for each payment type defined.
- To setup go to MyPOS Back Office –> System Setup –> Open/Close Settings –> “Advanced Cash Up enabled” and “Advanced Cash Up payment list” as well as the “Advanced Cash Up shows expected amounts” option.
This feature adds an authorization pop up window for user overrides when over/short on Z report. the former logic requires users with elevated permissions to log in to run the Z report. Now the operation can be approved via the authorization window.

If you have questions about any of these features, or you want to know how they might affect your system, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.18.40

May 23, 2023

Release Date: May 23rd, 2023

IMPORTANT: .NET Framework 4.8 is now required for MyPOS Connect releases. All computers running MyPOS Connect on any Windows version below Windows 10 21H2 may be required to manually install from this link https://go.microsoft.com/fwlink/?linkid=2088631

Following are improvements made in this release of MyPOS Connect:

Added new column to Price Schedule grid to show profit margin, based on weighted average cost and the newly entered price
Added new feature to create price schedules from purchase order using products on the purchase order
- To setup, go to Back Office –> Company Options –> Purchase Order Show Price Schedule Button; button will show on Purchase Order screen and the Purchase Order number will be the name as the new Price Schedule
- For price schedules created from Purchase Orders, a profit margin will be shown for both the weighted average cost and for the supplier cost
Added new logic to perform an additional check of customer points balance at subtotal if a points payment is already present
Added new option for CRM Klaviyo integration for separate list id for SMS
- To setup, go to Back Office –> System Setup –> Company Options –> System Settings –> Klaviyo Default List ID (SMS)
Added new option to disable promotions on products that are on sale pricing
- To setup, go to Back Office –> Company Options –> Pricing –> Apply promotions on sale prices
Added new option to prevent zero value sales with no products
- To setup, go to Back Office –> Company Options –> Operational Settings –> Allow zero-value sales with no products
Added new option to print for float declaration (default is to print)
- To setup, go to Back Office –> System Setup –> Device Options –> Cash Handling –> Print Float Declaration
Added new option to print for cash up slips (default is to print)
- To setup, go to Back Office –> System Setup –> Device Options –> Open/Close Settings –> Print Cash Up Slip
Added new options to split the existing print button options into two options – one for immediately after payment and one for the Receipts area in the till:
- Show Button Alternate Invoice Print on Finalize screen
- Show Button Alternate Invoice Print on Receipts screen in Till
- Show Button Invoice Print on Finalize screen
- Show Button Invoice Print on Receipts screen in Till
- Show Button Gift Receipt on Finalize screen
- Show Button Gift Receipt on Receipts screen in Till
- Show Button Receipt Print on Finalize screen
- Show Button Receipt Print on Receipts screen in Till”
Added new security options for allowing/disallowing import of products, customers or users.
- To setup, go to Back Office –> Data Setup –> User Security Options –> (Search “Import”)
Changed logic to include product notes when Refund All is used from Receipts screen in till
Fixed issue in receipt lookup where local sales were not being looked up when in offline mode
Fixed issue when Product was on a Promotion and on Sale, deduction was being calculated based on regular, not sale price
Fixed issue with cash up print out where float value in header was incorrectly showing as 0 (float was correct on X and Z reports)
Improved speed of loading of Device Options

If you have questions about any of these features, or you want to know how they might affect you, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.18.25

April 18, 2023

Release Date: April 18th, 2023

IMPORTANT: .NET Framework 4.8 is now required for MyPOS Connect releases. All computers running MyPOS Connect on any Windows version below Windows 10 21H2 may be required to manually install from this link https://go.microsoft.com/fwlink/?linkid=2088631

Following are improvements made in this release of MyPOS Connect:

Added displaying of cost along with the name of default price beside the existing price to the purchase order Quick Scan screen.
Added logic to automatically close MyPOS Connect and messaging to advise a reboot when a user’s computer encounters an “out of memory” exception.
Added new option to control which product description field will be used in the till.
- To setup up go to MyPOS Back Office –> Device Options –> Operational Settings –> Product Column to use as Description in till
Added new option to enable automatic move to last scanned product after clicking “Done” on the Quick Scan screen when receiving purchase orders or transfers. Note: Depending on the PC this may degrade the speed on the receiving screen of the purchase order or transfer.
- To setup up go to MyPOS Back Office –> Device Options –> Purchase Order and Transfer options –> Move to last product scanned on Quick Screen
Added new option to prompt for Reason Codes on Voids (using the Return Reason Codes).
- To setup up go to MyPOS Back Office –> Device Options –> Operational Settings –> Reason Code for Voids
Changed behaviour on purchase order and transfers search grids where all open purchase orders or transfers will be shown regardless of date created. If the filter is changed to show Closed or <All>, a new prompt will appear suggesting the default date filter be applied.
Fixed issue where removing security option on a menu button was not being saved in all cases.
Improved password expiry logic on new and copied users where “Password – Expires in (x) Days” is set. The expiry will automatically be invoked for all new users to force a reset.
Updated “pass code” to “password” on main login screen to remain consistent with MyPOS Connect terminology.

If you have questions about any of these features, or you want to know how they might affect you, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect

POS System Update – What’s New in Release V8.4.18.10

February 8, 2023

Release Date: February 8th, 2023

IMPORTANT: .NET Framework 4.8 is now required for MyPOS Connect releases. All computers running MyPOS Connect on any Windows version below Windows 10 21H2 may be required to manually install from this link https://go.microsoft.com/fwlink/?linkid=2088631

Following are improvements made in this release of MyPOS Connect:

Added capture of MyPOS version, Windows version, RAM and Processor details for MyPOS Devices. Can be viewed on the Device Listing Report found under System Reports
Added new option to control minimum password length.
- To setup up go to MyPOS Back Office –> System Setup –> Company Options –> System Settings –> Password – Minimum Password Length
Added new option to show “DUPLICATE” on reprinted receipts. This feature works with the built-in receipt.
- To enable this feature, go to MyPOS Back Office –> System Setup –> Company Options –> Receipt Settings –> Show “DUPLICATE” on reprinted receipts. For custom receipts (invoices), a new parameter @Reprint (BIT) can be added to indicate the original or reprinted version.
Added new option to show external IP address from either the “About” button in the till or the “About” button in the back office (System Setup).
- To enable this feature, go to MyPOS Back Office –> System Setup –> Company Options –> Operational Setting –> Enable External IP Lookup (ipify.org)
Optimized X/Z reports to improve performance
Updated Klaviyo (CRM) integration as per new requirements (URL Encoded JSON)

If you have questions about any of these features, or you want to know how they might affect you, call us at (877) 877-4767 and press “1” for Support; or email us at support@tricityretail.com.

Learn More About MyPOS Connect