QR Codes: What They Do & How to Set Them Up

If you’ve been to a restaurant in the past few years, chances are you’ve encountered the QR code, which exploded in popularity during the pandemic in an effort to curb the use of reusable menus.

QR codes were invented by a Japanese automotive company in 1994, and were originally used to track vehicle parts during the manufacturing process. The company chose not to enforce their patent rights, with the aim of turning QR codes into a public tool. It was primarily the manufacturing sector that employed QR codes until Apple and other phone makers implemented QR readers into the camera, opening up the technology for consumers.

Now that the pandemic has come and gone, QR codes have demonstrated real staying power. Widespread in restaurants by now, use cases for the QR code have expanded to advertising, authentication, security, and more.

What is a QR Code?

Short for Quick Response Code, the QR code is a type of barcode similar to what you’d find on products at the grocery store. But the QR code stands out due to its square format and unique design, with a grid of black and white squares and thin rectangles. It looks something like this:

scanning QR code

Rather than just some product or inventory information, the QR code is able to hold significantly more data than a plain barcode. But how does it work?

How Does a QR Code Work?

scanning QR code on a tablet

The QR code is designed to be scanned by digital devices like a smartphone. If you have a smartphone, all you need to do it open your camera and point it at the code. Once its focused, a link should pop up, which you can click to access a website, app, or document.

You can connect a QR code with just about anything these days. The information is encoded into the pattern of black and white, which phone cameras are designed to scan and decode into usable information. QR codes are able to be scanned from digital devices (like a TV) or in the physical world (like a menu), and contain special features like quiet zones, alignment patterns, and other designs that ensure the code is scanned and decoded properly even when damaged.

These are the main components of any QR code:

  • Data Cells: Where the encoded data lives.
  • Quite Zone: A border around the QR code that helps devices determine where it starts and ends.
  • Alignment Patterns: Three bigger squares in the corners use to locate the code.
  • Timing Patterns: The L-shaped pattern that helps scanners find the individual squares while compensating for any damage.
  • Version Information: Indicator for which version of the QR code standard is used.

How to Setup a QR Code

building a QR code

Setting up a QR code is fairly simple and can be done at zero cost. To start, you’ll need to generate your QR code. There are a number of specialized websites out there that will spit out generated QR codes for you to easily download. You can even use online platforms like Canva and Adobe Express.

Before you go ahead and design your QR code, you’ll need to be clear about its use case. The design phase is where you input what you want to encode into a designated field. This could be a website, phone number, text file, contact information, or something different. Depending on the type of tool you’re using to generate the code, you may also have the option to add in some customization, like colours and a logo.

If you’re creating a QR code to send users to your website, you can integrate custom parameters into your URL in order to accurately track traffic in Google Analytics. Contact a digital marketing professional to get help with your analytics and QR code traffic.

When you’re done designing the QR code, all you need to do is download it as an image file. Then you’re ready to begin adding it to your website, physical marketing materials, your bumper, or anywhere else.

Use Cases for QR Codes

QR code at airport

The use cases for QR codes are plentiful, for both commercial and personal use. We’re all aware of using QR codes in restaurants in order to access the menu. But that’s just one use. QR codes are still used widely in product and inventory management, but the advertising sector has taken the QR code and run with it; using them for product packaging and special advertising campaigns in the digital and physical worlds. People and businesses have gotten creative with QR codes over the years as well, adapting them for healthcare, fundraising, public awareness, funerals, and sharing contact info and Wi-Fi. Here are some real-world applications that leverage QR codes:

  • Web pages. Users are directed to one page with just one click.
  • App downloads. Allows users to quickly find and download an app from app stores.
  • Event info. Share event information like schedules, tickets, and lineups.
  • Social media profiles. Easily collects followers and mentions with one click.
  • Wi-Fi access. Share Wi-Fi credentials without needing to shout or memorize the password.
  • Contact info. Share contact information like addresses or phone numbers.
  • Payments. Facilitate cashless transactions.

 

As a retailer, there are plenty of ways to incorporate QR codes in your store or in a digital environment to quickly engage with your customers. A point-of-sale (POS) system is another tool you can use to manage inventory, access reporting, receive purchase orders, sell across multiple channels, and more. If you don’t have a POS system or are looking to upgrade, contact Tri-City Retail for a free demo.

How Recent Technology is Reshaping Retail Shopping

The technology we use on a daily basis is rapidly advancing. While flying cars never came to fruition, plans for robots, artificial intelligence, and virtual reality have certainly made their mark in a relatively short period of time.

This new tech is everywhere you look, improving lives and disrupting how we work across just about every sector. All you have to do is visit modern retail shops to see this ever-improving tech in action. In this article, we’re highlighting the several pieces of technology that have completely reshaped the retail shopping environment over the past few years.

Inventory Management

reviewing inventory

The world of inventory management has changed for the better thanks to real-time visibility, advanced analytics and automated processes. While reducing costs and boosting efficiency, new inventory management technology also creates a better shopping experience.

RFID

RFID (Radio Frequency Identification) is one piece of tech changing the game. An upgrade over traditional barcodes, RFID enables retailers to track their inventory in real time, streamlining the process. This tech has been adapted quickly by giants like Walmart, Zara, Nike and H&M, but smaller retail chains are also looking at ways that RFID can improve the shoppign experience and improve their bottom line at the same time.

Digital Shelf Labels

Also known as electronic shelf labels (ESLs), digital shelf labels are a welcome alternative to paper or plastic labels you see on store shelves. Completely wireless, retail shops can update these labels and change prices in real-time without having to make any manual adjustment on the shop floor.

Robot Assistants

Still a ways away for smaller retail companies, big brands around the world are increasing implementation of autonomous mobile robots for simple tasks like counting, tracking, and restocking. They have the ability to scan RFID tags, edit inventory records, and navigate warehouses without human intervention. Mega brands like Walmart and Amazon have been leaders when it comes to robotic inventory management.

Virtual Reality & Augmented Reality

looking at phone together

Virtual reality (VR) is an exciting piece of technology that generates a simulated, three-dimensional world that users can interact with using headsets or some type of controlling device. Augmented reality (AR) is similar, but instead superimposes computer-generated content into a user’s view of the world. Popular for video games, retailers are jumping on this tech as well.

Retail giants like IKEA use VR to allow their customers to visualize their plans for furnishing their homes. Instead of trying to imagine what that new couch will look like, VR allows customers to see it in their home first.

AR has enabled virtual try-on technology. Before virtual try-on, people would buy things online blindly or have to make the trip to a physical store. Brands like L’Oreal and Warby Parker are using AR to allow customers to first try on makeup and sunglasses before making a purchase decision.

Car companies like BMW are also using VR and AR tech to provide a more interactive experience for customers. Using this rapidly advancing tech, the company has been able to create virtual showrooms and setup virtual test drives.

Improved In-Store Shopping Experiences

scanning goods for customer

Aside from inventory management and exciting digital experiences, technology has changed the in-store shopping experience too. Here are some of the ways shopping in-store has changed:

Automated Checkout

One of the most obvious advancements has been automated checkout. You probably first noticed this technology years ago, but since then the roll-out has been more aggressive. Nowadays, it’s common for stores to have more self checkout than traditional checkout.

Next up will be AI-driven automated checkout. This advancement will lean on computer vision, removing the need for barcodes or manual input from customers.

Robot Assistants

While robots have been a huge help behind the scenes for inventory management and other tasks, they’re also being put to use to help customers. The retail chain Lowe’s introduced their LoweBot to help customers navigate the store and find things they’re looking for. The footwear brand Skechers has deployed their assistant robot Luna in select stores. Best Buy and IKEA are among the other brands implementing robot assistants.

Point of Sale Systems

Point of Sale (POS) Systems have evolved from simple cash registers to comprehensive tools that help retail store owners manage operations, customer experiences, analytics, and more. The power granted by these advanced POS systems has helped retail shops boost efficiency, save money, and turn occasional customers into loyal ones. Learn more about implementing the latest POS technology for your business.

In-store Apps

In-store apps are another tool retail stores are using to create better experiences for shopping. The idea behind the app is a shopping aid, while also boosting customer engagement. These apps allow shoppers to scan barcodes, learn more about products, and search for things that aren’t in stock. Retail brands like Sephora, Target, Walmart and Nike are leading the charge with in-store apps.

Biometrics

fingerprint scanning

Biometrics are measurable characteristics used for both identification and authentication – most notably fingerprint scans and facial recognition. Biometrics are nearly impossible to replicate or impersonate, making them an easy way to control access, authenticate payments, and monitor activity.

Security

One of the most obvious use cases for biometrics is security. Retail shops can implement biometric technology to identify and prevent serial shoplifters from entering the store again.

Payments

Biometric payments are being experimented with, which involves using a fingerprint or palm scan to pay for things like food and groceries. Amazon’s palm recognition tech called Amazon One is being rolled out to select Whole Foods stores, plus venues like stadiums and airports. American retail chains like Panera Bread and Steak ‘n Shake are also integrating biometric payment options.

Personalization

flagging down a ride

With seemingly unlimited data available to retail brands, personalization is being used to drive more sales while creating a more authentic and personal shopping experience. Users hand over information in exchange for access to newsletters, apps, loyalty programs, exclusive sales and promotions.

Retail brands can leverage purchase habits, purchase history, location, and other data to create unique experiences, hand out personal benefits, send push notifications, and more. Brands like Apple Music, Tim Hortons, Nike, Sephora and many more are using customer data to craft personal experiences.

 

Bring your retail store into the future with an advanced POS system. Fit for all types of retail shops, these systems are highly customizable, with features like inventory management, purchasing tools, loyalty programs, powerful analytics and more. Contact Tri-City Retail today to get started.

6 Key Retail POS System Features, Explained

Why Your Small Business Needs a Customer Loyalty Program

How to Maximize Foot Traffic in Your Retail Shop

How to Keep Your Best Customers (& How a POS System Can Help)

How to Maximize Your Online Reviews & Testimonials

Tri-City Retail Systems Celebrates 26 Years of Helping Retailers Succeed

It’s hard to believe that it’s been 26 years since we started Tri-City Retail Systems. We have come a long way from a small, local cash register company to a Retail Management Solution provider with customers all across North America. If I look back at when we started the company, I would never have guessed that we would have come this far.

We owe a huge debt of gratitude to all our loyal customers, who have stuck with us over the years and have had the foresight and courage to continue to adopt new technology. Your suggestions and feedback over the years have helped us build what the retail industry views as one of the best retail point of sale product and service offerings available.

Of course, I can’t forget to thank our team of professionals here at Tri-City Retail Systems, many of whom have been with us for over a decade. Your dedication to helping our customers has been instrumental in our reputation and longevity in the industry.

Thank you all. I look forward to 26 more years of helping our customers succeed!

MyPOS Connect Named as Leading Retail POS System in 2022